Exchange and Return Policy
Style Meets Assurance
At Qalbi Couture, your satisfaction is our priority. We're dedicated to offering premium fashion, secure payment options, and a seamless exchange process—so you can shop with total confidence.
Easy Exchanges / Return
Not the perfect fit or color? No worries—we’ve made the exchange process simple and hassle-free.
To request an exchange/return:
To request an exchange/return, just email us at info@qalbicouture.com or send a WhatsApp message to 9971426970 within 3 days of delivery.
Our team will get back to you within 48 hours to assist.
Kindly ensure the request is raised within the 3-day window for a smooth and hassle-free experience.
Who Covers the Shipping Charges?
We’ve got you covered:
- If your area is serviced by our delivery partners, we’ll arrange a free pick-up within 2–5 business days.
- If pick-up isn’t available at your location, you can self-ship the item using a trusted courier. Once we receive the package, we’ll reimburse your shipping charges.
To be eligible for exchange, please ensure the item is:
- Unworn and unwashed
- In its original condition with all tags intact
Return Address
Qalbi Couture
G-52/6, First Floor
Shaheen Bagh,
Abul Fazal Enclave-II,
Jamia Nagar,
New Delhi – 110025
📞 Phone: 9971426970
When Will I Get My Exchanged Item?
As soon as we receive and inspect your returned product, your exchange will be processed and shipped within 3–5 business days. We’ll keep you updated throughout the process.
Need Help?
We’re always here for you. Whether you have questions or need support, feel free to reach out.
📞 Call/WhatsApp: +91 9971426970
📧 Email: info@qalbicouture.com
Happiness Guaranteed
We’re all about fashion that fits—your size, your style, and your expectations. If something’s off, we’ll make it right. Always.