Shipping Policy
At Qalbi Couture, we’re dedicated to getting your orders to you quickly, safely, and hassle-free. Here’s everything you need to know about our shipping process:
Shipping Timelines
We aim to dispatch all orders within 2–5 business days from the date of order confirmation.
Delivery times may vary based on your location and external factors like weather conditions, public holidays, or courier service delays.
Trusted Delivery Partners
We partner with reliable courier services to ensure your order arrives on time and in perfect condition.
Once your order is shipped, you’ll receive a tracking link via email or SMS so you can follow its journey.
Shipping Charges
- Free shipping on all prepaid orders—always.
- For Cash on Delivery (COD) orders, a Flat ₹149 COD fee will be applied to the total bill.
Nationwide Delivery
We ship to most pincodes across India.
If your location isn’t serviceable, we’ll notify you promptly and issue a full refund if applicable.
International Shipping
We don’t offer international shipping just yet—but we’re working on it! Stay connected with us for future updates.
Unexpected Delays
Sometimes, delays are out of our hands. Whether it's a weather issue or a courier hiccup, we’ll always keep you informed via email or WhatsApp if your order is running late.
Track Your Order
You’ll receive a tracking link as soon as your order is dispatched.
Can’t find it or facing issues? Just reach out and we’ll help you out.
Need Help?
Our support team is happy to assist with any shipping questions or concerns.
📧 Email: info@qalbicouture.com
📞 Call/WhatsApp: 9971426970
🕒 Support Hours: Monday to Saturday, 10 AM – 7 PM